Product Questions
Installation Questions
Availability Questions
Product Questions
What is the UnderDeck Ceiling/Drainage System?
UnderDeck is a patented innovative maintenance free vinyl ceiling
drainage system that attaches to the underside of your second level
deck. It will return the once dark, dingy catch-all storage space for
grass clippings and other debris to a dry, bright, clean area that
family and friends can enjoy for years to come. Reclaim the space
beneath your deck. It will be the most economical and valuable addition
to your home's square footage. UnderDeck is a simple, attractive and
functional solution to the age old problem of stopping the drips beneath
your deck. Your patio furniture will remain clean and last forever.
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How does the UnderDeck system differ from other available products?
UnderDeck is constructed of maintenance free material that will not
react adversely with the newly formulated pressure treating materials
such as Amine Copper Quat (ACQ) or Copper Azole (CA). Unlike products
constructed of aluminum, steel or tin. Link to the following site to
find out more about the properties of these treatments,
www.durable-wood.com/treated/index.php or Southern Pine Council. With
UnderDeck's limited number of components, it is an intuitive and simple
system to install. It is economical and aesthetically appealing. It will
clearly add to the beauty, quality and life of your deck area. Check out
our UnderDeck advantages
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What is the UnderDeck warranty?
UnderDeck carries a 15 year limited lifetime warranty against all
UnderDeck components and its patented interlocking parts. The UnderDeck
ceiling system is beautiful, strong and unique. No other under deck
ceiling system is like it. We patented the system to prevent imitations.
Our materials and processes are superior.
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Does UnderDeck only work with 16" joist spacing?
The UnderDeck components are available in standard sizes to accommodate
12", 16" and 24" on center joist spacing. If you have a unique opening
on your project, the components can be easily trimmed to fit your
application.
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What colors are available?
We offer classic white and tan on the Architectural Design Series and
Pro Series. All of our colors utilize a low gloss on the gutters and a
matte texture on the collector panels.
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Can your ceiling be cleaned and what happens to the debris?
Our ceiling and gutter system is very accessible to the homeowner.
Limited amount of debris enters the system to begin with. However, due
to our design, if debris enters the system through the gaps in the deck
boards, it will slide down the collector panels and into the gutters and
be evacuated through the pitched gutters. Our system has positive
drainage and will allow the water and debris to self clean. If, for some
unforeseen reason, the system clogs, you can flush the system from the
top with a garden house. If, for some reason, this flushing is not
adequate, you can easily remove a section from below if required.
Always remember the gutters and panels are removable if necessary.
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Can the ceiling be removed?
Yes, and this is an important feature. In the past we have removed our
ceiling system to allow the deck to be repaired or add lighting features
etc. The ceiling can be removed with relative ease and re-installed
without destroying the components.
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How much does the UnderDeck system cost?
The cost of the UnderDeck Outdoor Ceiling System will depend on the
specific size of the deck, the joist spacing and the overall shape of
the area to be UnderDecked. For rough estimating purposes, the installed
price across most of the U.S. averages between $10.00-$15.00 per square
foot. (*** these estimate figures are very rough *** a contractor should
be contacted if you desire an accurate quote for your specific project)
Prices are typically a bit higher in the Eastern and Northeastern United
States. Many decks are built around bay windows, incorporate uniquely
angled corners, and have special requirements. If you would like a
specific quote, feel free to contact one of our certified installers for
a site visit or contact our office for a general quote for your area. To
determine the square footage of your deck, check out our quick product
estimator on this site.
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Can I add ceiling fans, lights and porch swings under my ceiling?
Absolutely! Remember, this ceiling system unlocks and relocks back
together, you can always get into the system to add gas lines etc. for
years to come.
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How long will the UnderDeck product last?
With 42+ mil thickness exterior weatherable grade vinyl with fungicides
and anti bacterial additives the products are very durable.
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Is UnderDeck affected by the freezing temperatures?
If the system is installed properly any water that makes its way to the
gutters is evacuated in a mater of seconds and no water will remain to
freeze.
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What are the overall benefits of the UnderDeck system?
It protects the structural integrity of your deck. It is easy to
install. UnderDeck allows you to create an indoor environment outdoors
underneath your deck. You can install ceiling fans, lights, speakers,
video electronics and furniture that will be safe from the elements.
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What is UnderDeck made of?
UnderDeck is made of exterior weatherable grade vinyl with fungicides
and anti bacterial additives, the products are very durable. Never worry
about maintenance or painting and UnderDeck will not rust.
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Will chemical wood stains or treatments damage UnderDeck?
No. Staining or painting the deck above will not affect the UnderDeck.
If you wish you can always take the components down and re-install them
after your maintenance is complete.
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Can lighting, fans, plants etc. be attached to the system? What a about
a screen enclosure?
Yes, you can include lights, fans and plants into you UnderDeck design.
Many people even choose to screen in the area under their deck due to
the increased time they spend in their newly created outdoor living
area.
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What about gutters and down spouts at the end of the joist gutters?
UnderDeck can be finished off as much as you like. Seamless gutters and
downspouts are not necessary. However, most applications do utilize
them.
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Will the Underdeck system reduce the head room under my deck?
Slightly, some products reduce the headroom by as much as 11". Underdeck
fits up into the joist space of your existing deck. Only a small portion
of the gutters hang down approximately 2". This only occurs repeatedly
on the joist every 12", 16" or 24".
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Installation Questions
How long will my installation take?
It depends on the size of the deck. However, it should not take more
than 5 hours on a typical 12'x12' deck. Normal installations estimate 50
square feet per hour per two person crew.
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I am a good handyman. Is this product to much for me and a friend to
install?
This product is specifically designed to be installed by individuals who
have not installed it before. Some homeowners have to rely on their
trusted builder or a contractor they know to perform the installation.
Simply read the Installation Guidelines section under the Design heading
on the home page of the website to fully understand all the details of
the installation.
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If I need help or have technical questions, who do I call?
Always call Customer Service at 877.805.7156. We can handle all your
questions from our Customer Service Center (Monday-Friday 8am-5pm CST).
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Can the UnderDeck System be attached to my existing deck?
Yes, UnderDeck can easily install to virtually any existing deck. Let us
know about your specific project and we will assist you.
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Availability Questions
Where can I get the UnderDeck system?
You are able to purchase the UnderDeck system through a number of
different outlets. The PRO Series is available as a special order item
through Home Depot, and www.HomeDepot.com. The Architectural Design
Series is available through www.DIYHomecenter.com, UnderDeck, or through
your local lumber yard. Or just call us at 877.805.7156 and we will be
able to direct you to the nearest location.
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How soon can I get UnderDeck?
You can pick UnderDeck up at a number of locations across the nation. If
you are unable to locate a dealer in your area, we can ship the product
direct within 3-7 days. Just contact us 877.805.7156 or email us at
getinfo@underdeck.com.
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